WHAT ARE CUSTOMERS SAYING...
We take our reviews seriously. We strive to leave each customer consistently delighted.
"Thank you very much for the effort you invested in our program. I was very impressed with how you tied in all of the nuances we discussed, including the items we tossed your way at the very last minute. The executive team had fantastic feedback and has even asked that I pursue your interest and availability in the future."
"Your engaging style and personal experience supported your key topics of communication, leadership and the need for constant change. We are in a hugely competitive market and your stories of how Disney differentiated itself from the competition were inspiring to all.”
"Doug was a keynote speaker for a large gathering we hosted at our corporate headquarters for approximately 3,000 leaders and team members. He did a great job working with us prior to the event to learn about our culture, our challenges, language and our commitment to customer service. Doug incorporated the information he gathered to personalize his message to our audience. There a great mix of humor and stories with practical application ideas. Our team members still talk about how great he was and walked away with some practical ideas to raise the bar in the service they provide, including “on stage, off stage, good show, bad show”.
"In all my years of event planning, I have never seen a speaker do such an excellent job integrating our strategy and messaging into their presentation - it is typically an after-thought. You clearly had our best interest at heart! And the feedback is outstanding."
"Doug is a very charismatic public speaker who captivates the audience with his entertaining and interactive stories. Doug did a fantastic job inspiring and motivating the team to strive for a higher level of customer service. He gave our team some different views that were very insightful and useful for our staff and organization.”
Doug is a master story teller! He joined our Mercedes-Benz leadership retreat to share some Disney magic surrounding the customer experience. His deep insights into the culture and delivery of customer care had our senior leaders challenged and engaged! A great speaker!”
"Doug, your recent performance was mesmerizing, motivational and most importantly meaningful! During the past two decades I have had the opportunity to hire and hear many keynote speakers, today was the first time I was actually inspired to new heights. You were certainly the right person communicating the right message to the right audience in the right way at the right time. Your energy, passion and drive for excellence is contagious! It is my hope that everyone will be able to experience the “thrill-ride” of your Disney magic!"
"Doug was a motivating, enthusiastic and professional partner to work with who really connected with and impacted the audience. He complemented the key messages of the convention and took the time in his preparation to understand the business. He was a pleasure to work with and look forward to working with him again."
"I would like to take this opportunity to thank you for presenting “Common Sense and Cultural Sense : Six Challenges for the International Manager” to our business management students. Your presentation was extremely relevant to the course and very well received by the students. It is a great public service for professionals, such as yourself, to take the time out of a busy schedule to share some ‘hands on’ knowledge and experience with our future business leaders. I sincerely appreciate your efforts and time in bringing this excellent training to us.”